Boost customer lifetime value with Umbrella Loyalty
Deliver personalized, wallet-based loyalty experiences that drive repeat purchases, cut marketing costs, and grow customer lifetime value.
A Smarter Loyalty Platform
Umbrella Loyalty leverages Apple Wallet, Google Wallet, and a Progressive Web App to deliver instant, reliable customer engagement that drives retention and reduces marketing costs.
• 100% message delivery rate with direct push notifications that avoid SMS carrier restrictions and spam filters
• 60%–90%+ reduction in marketing communication costs compared to traditional SMS
• 90%+ push notification opt-ins with Apple Wallet and Google Wallet compared to ~25% average opt-in through app notifications
• 3.5 times higher impressions versus email marketing
Unlock Loyalty in Three Simple Steps
Customers join Umbrella Loyalty in seconds by scanning a QR code to add their membership to Apple or Google Wallet—no apps or extra steps required.
• Frictionless enrollment in-store or online through a single QR scan
• Real-time rewards accrual and redemption across all channels via POS and Ecommerce
• Increase retention and spend with a wallet-based loyalty experience customers actually use
Smarter Segmentation. Optimized Campaigns.
Deliver the right message to the right customer at the right time. Umbrella Loyalty leverages AI to intelligently segment your customer base and automatically optimize campaigns that drive measurable results.
• Identify high-value segments using real-time purchase behavior
• Automatically personalize offers, timing, and frequency for each customer
• Run targeted reactivation, birthday, and win-back campaigns
• Eliminate manual work with fully automated campaign flows
Take control of your customer loyalty.
Thinking about leveling up your loyalty program? Connect with a Umbrella expert today to learn how Umbrella Loyalty can drive engagement and see our features in action.
