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SMS FOR ALTERNATIVE & REGULATED BRANDS
Bring customers back
with SMS.
Grow your opted-in list, recover unfinished purchases, and bring customers back—with software, campaign expertise, and reporting in one place.
Your team runs it—or our Done-for-U™ experts do.
Gazz Godz · SMS example
Gazz Godz Dispensary has a message for you!
View it now: View customer results
Text STOP to unsubscribe
Customer campaign example
CUSTOMER PROOF · AUGUST 2026
Multi-Location Vape Retailer.
Marketing you can measure.
Read the customer story ↗Managed marketing across SMS, email, and web push. Revenue is attributed across the program, not SMS alone; it does not establish incremental sales or profit. Results vary.
FROM FIRST VISIT TO NEXT PURCHASE
Grow. Follow up. See what works.
Build a customer journey around the people already visiting your store.
Your branding, offer, and consent process.
Turn visitors into subscribers.
Branded pop-ups, mobile tap-to-join, and QR codes make it easier for customers to opt in.
Keep the next step moving.
Welcome new subscribers, recover unfinished carts, and reconnect with lapsed customers through supported automations.
Know how your marketing is doing.
Review subscriber growth, engagement, and attributed revenue. Monthly Snapshot reporting is available on request.
Lightspeed · ShopifyDONE-FOR-U™
One expert team.
Less for you to manage.
Get campaign planning, copy, creative, execution, and reporting in one service—without coordinating each role yourself.
You keep control of your brand, offers, and approvals. We handle the agreed campaign work and show you how it performed.
See Done-for-U™ services ↗A coordinated team and a clear view of the work.
BEFORE YOU START
A clear path to your first campaign.
We’ll review your audience, store, and goals, then recommend a practical starting point.
Compliance-focused support includes reviewing consent, content, and opt-out handling. Eligibility and delivery depend on applicable requirements and carrier policies.
Can I bring my existing list?
We’ll review your list and consent records. A customer record or past purchase alone does not establish marketing SMS consent.
Does Umbrella connect to my store?
Supported integrations include Lightspeed and Shopify. We’ll confirm the available customer data, revenue reporting, and workflows for your setup.
What do automations need to work?
We confirm consent, supported integrations, relevant website events or purchase data, creative, and timing, then test the flow before launch.
Can I get reports showing how my campaigns and automations performed?
Yes. On request, Umbrella can provide a monthly Snapshot Report covering campaign and automation performance, based on the data available for your account. Ask your client success contact to arrange reporting.
How can I help customers recognize my promotional texts?
Introduce your SMS program before sending your first campaign. We recommend a branded landing page that explains who the messages come from, what subscribers can expect, and how to unsubscribe—with FAQs answering common questions.
Your signup process should clearly explain that customers are opting in to promotional texts. Consistent branding and a recognizable sender can help reduce confusion, although some recipients may still mistake a message for spam.
See Happy Hippo’s SMS landing page example ↗. It introduces the program, explains subscriber benefits, and provides signup and opt-out information. Use it as a layout and messaging example; your offer and signup disclosures should fit your own program.
Read our SMS program launch guide ↗ for a practical checklist.
Can your team run campaigns for me?
Yes. We’ll agree on the Done-for-U™ scope, responsibilities, and approval process that fit your business.
Let’s plan your first SMS campaign.
Talk through your audience, offer, and goals—and ask about your first managed campaign.
