All-In-One Platform To Convert, Retain & Grow

Combine The Power Of Email, Text, WhatsApp, Onsite And Messenger In A Single Interface To:

Acquire Customers
Convert Sales
Drive Repeat Orders
Grow Revenue

A CUSTOMER-CENTRIC
GROWTH PLATFORM
TO INCREASE CONVERSION & REPEART PURCHASE

Analytics & Insights

Leverage advanced customer analytics and uncover real-time customer insights and more for uninterrupted growth.


Automated User Segmentation

Send hyper-personalized campaigns with deep AI segmentation for precise targeting and superior conversion rates.


Drag-n-drop Builder

Create automated communication workflows based on customer behavior, date, frequency, event, or segmentation rule.


Behavioral Nudge

Engage anonymous site visitors in real-time with intent-based targeting and smart behavioral pop-up messages.


Want a personalized product walk-through?

Powerful Customer Data Platform

Don’t let isolated data impede your efforts to scale personalization. Bring all customer data to one place, create 360-degree customer profiles, and generate predictive insights to execute target marketing and personalize customer journeys.


Insight-driven omnichannel engagement

Engage your customers with personalized 1:1 conversations across all communication channels and build robust omnichannel engagement to nurture them for a superior conversion rate. Streamline all interactions under one platform and deliver a consistent customer experience.


Hyper-personalization with real-time customer segmentation

Analyze customer behavior and segregate customers into different cohorts with Umbrella’s powerful AI-based customer segmentation. Launch hyper-targeted, personalized dynamic campaigns catering to each segment and garner high conversion rates.


Want a personalized product walk-through?

GROWTH PLATFORM BUILT TO ENGAGE MEANINGFULLY WITH CUSTOMERS

The no-code Retention Engine that wins back lost customers.

Live Chat + Email Support

Avail best-in-class customer support over live chat and email. Experience unparalleled e-commerce growth.

Handheld Onboarding

Our team is right with you at all steps to make Umbrella a turning point for your e-tail brand. Your onboarding will be free and seamless.

Dedicated Account Manager

Our dedicated Account Managers will assist you with all the best practices for marketing automation and leveraging your customer data.

Fast and Seamless Integration

Getting started with us is quick and easy. Experience code-less integration for Umbrella within your e-commerce site!

FREQUENTLY ASKED QUESTIONS

hOW UMBRELLA HELPS IN CUSTOMER RETENTION?

Nurture customer relationships from pre-purchase to post-purchase through Email, Text Marketing, WhatsApp, Onsite and Push. Discover their shopping behavior through deep data analytics and hyper-targeted personalized recommendations to get more repeat orders.

DOES UMBRELLA HELP IN REDUCING RTO?

Yes. You can send real-time order confirmations with details like Order ID, Order Tracking Link, and Customer Support Contact. Sending OTP helps verify customer identity, speed up transactions, and reduce RTO.

HOW TO ACHIEVE CONVERSION RATEOPTIMIZATION WITH uMBRELLA?

AI-based customer segmentation enables you to run laser-targeted campaigns, which increases conversions. Sending personalized recommendations based on customers’ past purchases through real-time notifications helps to boost conversions.

HOW UMBRELLA GIVES WINGS TO D2C BRANDS?

Umbrella’s all-in-one customer retention and CRO platform empower D2C brands of all sizes. With Umbrella, you can reach your customers using different communication channels, like Email, Text Marketing, WhatsApp, Onsite, Push and much more, from a single dashboard.

DOES UMBRELLA PROVIDE FREE TRIAL?

Yes, Umbrella provides a 1-month free trial to all its newly onboarded clients. Your satisfaction is our priority. We allow you to play around with our tool before you make the big decision. Our team consistently checks in to ensure you get the most out of our product.